Tourism on Mallorca
AI for your tourism business on the island.
Three AI building blocks for hotels, fincas, boat rentals and tour operators on Mallorca: a WhatsApp concierge, automated bookings, and guest communication from reservation to review. German, English, Spanish and French. GDPR-compliant. Not a box off the shelf, but a solution that fits your operation.
A quick look at the market
Mallorca as a market — and what is changing right now
13.56M
tourists in the Balearics in 2025
€197
average daily guest spend in the Balearics in 2025
Mallorca tourism is an established market. What is changing right now: more and more searches for accommodation, restaurants and activities are happening through AI assistants instead of classic Google search. Operators who are well discoverable there get cited as a source.
The problem
Three things that cost you time every day as an operator
Guests message you at 11 pm on WhatsApp
Questions about parking, Wi-Fi, the nearest restaurant, the weather, check-out. In German, English, Spanish and French. No boutique hotel owner sleeps at that pace, and a normal front desk can't cover it on one shift. Standard chatbots don't help because they don't know your finca — they don't know where the light switch in the pool house is, or which hiking trail starts at Son Moragues.
In July the hotels are full, but the staff isn't
89 percent hotel occupancy in peak season. At the same time a shortage of front-desk, service and housekeeping staff. Upsell opportunities are lost, reviews go unanswered, pricing stays flat even when Palma Open or Sa Rua is running. Every hour you work manually is an hour you don't earn extra on.
Back-office work steals time from running the business
Twenty email threads for a single booking. Keeping availability in your head. Writing invoices by hand. Copy-pasting pre-arrival info. Chasing review requests. Every hour at the keyboard is an hour you are not with your guests.
Our approach
An AI assistant that fits your business — not a box off the shelf
Others sell you a chatbot. A piece of standard software that works the same at every hotel and has no idea what makes yours different. We build you a solution that knows your rooms, understands your house rules, answers in the language of each guest and writes straight into your booking system. It suggests the exact excursions that fit the guest in front of it. It handles the ten recurring questions every guest asks, without your phone buzzing. And when your business grows — new language, new room, new season, new upsell — the solution grows with you. You aren't paying for software your competitor next door has too; you're paying for something built for you.
The three building blocks
Three building blocks, each works on its own or together
The concierge
InselBot
Your AI concierge on WhatsApp and the web
In touch with your guests around the clock, in four languages (German, English, Spanish, French). It knows your finca or your hotel — the rooms, the house rules, the pool, breakfast times, check-in times. It answers the 100 small questions every guest asks (parking, Wi-Fi, restaurants, weather), suggests island excursions and handles upsells. You sleep, it works. For boutique hotels with 10 to 50 rooms and finca or villa managers with multiple units.
from €2,900 one-time + €249/month
More about InselBot →The booking engine
MallorcaFlow
Your boat rental or course booking on autopilot
For boat charter operators, sailing and diving schools, tour operators. The assistant on your website and WhatsApp checks availability, quotes the price, creates the reservation, issues the Spanish invoice and sends the Stripe payment link. You no longer have to work through twenty WhatsApp threads to close a single booking. Our pilot customer is Bootsfahrschule Palma Mallorca.
from €1,800 one-time + €149/month
More about MallorcaFlow →The guest journey
MallorcaStay
Automatic guest communication from booking to review
Every new booking from Airbnb, Booking.com or your own website automatically triggers a full chain. Welcome email straight away. Pre-arrival info a few days before check-in. Instructions on arrival day. Ecotasa reminder. Review request after departure. All in the guest's language, in your voice, fully GDPR-compliant. For villa and finca managers with five to thirty units who no longer want to do it all manually.
from €1,200 one-time + €99/month
More about MallorcaStay →Box or custom build
Why not just buy a finished box?
Off-the-shelf software boxes exist for hotels and short-term rentals — generic solutions that work the same at every operation, whether you run a boutique finca or a city hotel. We do something different. We build each customer their own solution, fitted to their operation: your rooms, your languages, your season, your upsells, your voice. If you want a standard box, you're better served elsewhere. If you want something built for you that grows with you, you're in the right place.
Get started
Tell us what you run — we'll say honestly what makes sense
Tell us what you operate. Hotel, finca, villa portfolio, boat rental, restaurant, tour operator. In a 30-minute call we'll show you which building blocks make sense for you and which don't. No sales pitch, no jargon, just an honest exchange. If you're on the island, we meet at our office in Palma. If not, everything works equally well over video.