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Frequently Asked Questions
22Getting Started
7MCP is an open standard by Anthropic that allows AI assistants (Claude, Cursor, Codex, VS Code) to use external tools. Our MCP servers extend your assistant with business tools like CRM, inbox, documents, and more.
After purchase, you'll receive a license key and step-by-step instructions. In Claude Desktop, add the key to the MCP configuration (about 2 minutes). Setup guides for Cursor, Codex, VS Code, and other clients are available in the Setup Wizard.
MCP servers work with Claude Desktop, Cursor, Codex, VS Code (Copilot) and Windsurf, on all plans. ChatGPT currently connects custom MCP servers with write actions only in Business, Enterprise and Edu workspaces, and read-only on Pro. Alternatively, our REST API works with any client and any app.
No. ChatGPT Plus doesn't connect custom MCP servers with write actions; that is currently only available in Business, Enterprise and Edu workspaces (read-only on Pro). We therefore recommend Claude, Cursor or Codex. Our REST API (api.studiomeyer.io), on the other hand, works with any client and any app, same license key, same tools.
On the tool's page, Memory or CRM for example, pick your plan and pay via Stripe (credit card, SEPA). The confirmation with your key arrives by email, and you set everything up in your account afterwards.
After purchase, you'll receive the key via email. You can also find it anytime in the Customer Portal at studiomeyer.io/portal/store.
Monthly is a subscription (cancel anytime). Lifetime is a one-time payment, you keep access forever, no further costs. Both use the same gateway and tools.
Technical
7Every license key also works for the REST API at api.studiomeyer.io. Interactive Swagger UI docs are at api.studiomeyer.io/docs. Simply send your key as a Bearer token in the Authorization header.
MCP is seamlessly integrated into your AI assistant (Claude, Cursor, Codex). The REST API is more universal, it works with any app, any client, and any programming stack. Same tools, same key, two access methods.
Interactive Swagger UI: api.studiomeyer.io/docs. OpenAPI spec: api.studiomeyer.io/openapi.json. You can test all tools directly in the browser.
Check: 1) Is the license key correct? 2) Did you enter the gateway URL (mcp.studiomeyer.io) correctly? 3) Is your client (Claude, Cursor, Codex etc.) running the latest version? If nothing helps, report a bug or talk to our Support Bot.
Yes, 60 requests/minute per license key. Bundles and All Access may get higher limits. Contact us for individual requirements.
Yes, each product has its own key. Or get a bundle (Web Studio Pro, Business Bundle, All Access) and access multiple products with a single key.
In the portal at studiomeyer.io/portal/api you can see your usage stats: requests per day, top tools, and history.
SmartBot
3You'll receive a tenant ID after purchase. Add the script tag to your website, done. The bot handles customer inquiries, creates tickets, and learns from every conversation.
Yes, via the SmartBot Dashboard (smartbot.studiomeyer.io) you can customize branding, greeting, escalation keywords, and business hours.
When the bot can't solve a problem, it automatically creates a ticket. You can see all tickets in the dashboard under 'Tickets' with status, priority, and conversation history.
Account & Portal
5Go to studiomeyer.io/portal and enter your email. You'll receive a magic link, no password needed.
Yes, email us at hello@studiomeyer.io with your old and new email. We'll update your account.
Send us a short email to hello@studiomeyer.io with your license key. We'll cancel immediately. Your access remains active until the end of the paid period.
Yes, within 14 days of purchase, you can cancel without giving a reason. Email us at hello@studiomeyer.io.
Yes! Contact us and we'll credit your existing payment towards the bundle.
Report a Bug
Describe the issue, we'll take care of it.
Track Ticket
Check the status of your support request.