Question 1

What is MCP (Model Context Protocol)?

Accepted Answer

MCP is an open standard by Anthropic that allows AI assistants (Claude, Cursor, Codex, VS Code, ChatGPT Pro) to use external tools. Our MCP servers extend your assistant with business tools like CRM, inbox, documents, and more.

Question 2

How do I set up an MCP server?

Accepted Answer

After purchase, you'll receive a license key and step-by-step instructions. In Claude Desktop, add the key to the MCP configuration (about 2 minutes). Setup guides for Cursor, Codex, VS Code, and other clients are available in the Setup Wizard.

Question 3

Which AI clients are supported?

Accepted Answer

MCP servers work with Claude Desktop, Cursor, Codex, VS Code (Copilot), and Windsurf — on all plans. ChatGPT supports MCP only on the Pro plan ($200/mo). Alternatively, our REST API works with any client and any app.

Question 4

Do the tools work with ChatGPT Plus ($20/mo)?

Accepted Answer

No — ChatGPT Plus does not have MCP access. MCP requires ChatGPT Pro ($200/mo), Team, or Enterprise. However: Our REST API (api.studiomeyer.io) works with ANY ChatGPT plan and any app. Same license key, same tools.

Question 5

How do I purchase a tool?

Accepted Answer

Go to studiomeyer.io/store, select your product, click 'Get Started' and pay via Stripe (credit card, SEPA). You'll receive a license key instantly via email and can start right away.

Question 6

Where do I find my license key?

Accepted Answer

After purchase, you'll receive the key via email. You can also find it anytime in the Customer Portal at studiomeyer.io/portal/store.

Question 7

What's the difference between Monthly and Lifetime?

Accepted Answer

Monthly is a subscription (cancel anytime). Lifetime is a one-time payment — you keep access forever, no further costs. Both use the same gateway and tools.

Question 8

How do I use the REST API?

Accepted Answer

Every license key also works for the REST API at api.studiomeyer.io. Interactive Swagger UI docs are at api.studiomeyer.io/docs. Simply send your key as a Bearer token in the Authorization header.

Question 9

Which is better — MCP or REST API?

Accepted Answer

MCP is seamlessly integrated into your AI assistant (Claude, Cursor, Codex). The REST API is more universal — it works with any app, any client, and any programming stack. Same tools, same key, two access methods.

Question 10

Where do I find the API documentation?

Accepted Answer

Interactive Swagger UI: api.studiomeyer.io/docs. OpenAPI spec: api.studiomeyer.io/openapi.json. You can test all tools directly in the browser.

Question 11

My MCP server won't connect — what should I do?

Accepted Answer

Check: 1) Is the license key correct? 2) Did you enter the gateway URL (mcp.studiomeyer.io) correctly? 3) Is your client (Claude, Cursor, Codex etc.) running the latest version? If nothing helps, report a bug or talk to our Support Bot.

Question 12

Are there rate limits?

Accepted Answer

Yes — 60 requests/minute per license key. Bundles and All Access may get higher limits. Contact us for individual requirements.

Question 13

Can I use multiple products at the same time?

Accepted Answer

Yes — each product has its own key. Or get a bundle (Web Studio Pro, Business Bundle, All Access) and access multiple products with a single key.

Question 14

Where can I see my API usage?

Accepted Answer

In the portal at studiomeyer.io/portal/api you can see your usage stats: requests per day, top tools, and history.

Question 15

How do I set up SmartBot on my website?

Accepted Answer

You'll receive a tenant ID after purchase. Add the script tag to your website — done. The bot handles customer inquiries, creates tickets, and learns from every conversation.

Question 16

Can I customize SmartBot?

Accepted Answer

Yes — via the SmartBot Dashboard (smartbot.studiomeyer.io) you can customize branding, greeting, escalation keywords, and business hours.

Question 17

How do tickets work in SmartBot?

Accepted Answer

When the bot can't solve a problem, it automatically creates a ticket. You can see all tickets in the dashboard under 'Tickets' with status, priority, and conversation history.

Question 18

How do I log into the portal?

Accepted Answer

Go to studiomeyer.io/portal and enter your email. You'll receive a magic link — no password needed.

Question 19

Can I change my email address?

Accepted Answer

Yes — email us at hello@studiomeyer.io with your old and new email. We'll update your account.

Question 20

How do I cancel my subscription?

Accepted Answer

Send us a short email to hello@studiomeyer.io with your license key. We'll cancel immediately. Your access remains active until the end of the paid period.

Question 21

Is there a refund policy?

Accepted Answer

Yes — within 14 days of purchase, you can cancel without giving a reason. Email us at hello@studiomeyer.io.

Question 22

Can I upgrade from a single product to a bundle?

Accepted Answer

Yes! Contact us and we'll credit your existing payment towards the bundle.

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