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InselBot, AI Concierge

AI concierge for hotels and fincas on Mallorca.

Your guests have a personal assistant in their pocket around the clock. It knows your property, your rules, the best trips, and answers all standard questions. Even in the middle of the night. While you sleep, it works for you.

How it works

What it can do for you

Seven jobs it handles from day one

Answers guest questions
Wi-Fi, check-in, house rules, pool, breakfast, anything guests ask every day.
Guides the check-in process
Welcome info, key codes, notes about the property.
Excursion and restaurant tips
Local picks that fit the guest.
Offers upsells
Late check-out, transfer, baby cot and other extras.
Writes booking data into your system
Connects to Smoobu, Lodgify, Mews, Cloudbeds.
Asks guests for a review
Automatically after check-out, at the right moment.
Hands over when in doubt
Complex requests come straight to you.

Who this is for

Three typical operations

Boutique hotels with 10-50 rooms

If you want to be reachable 24/7 without a 24/7 front desk.

Finca and villa owners with 5-30 units

If you manage several properties at once and can't answer every question yourself.

Operations without a large reception team

If you want to deliver personal service but don't have the staff.

How it goes

Four steps to launch

  1. 01

    Consultation

    We look at your operation and your booking software. What does the bot need to know.

  2. 02

    Training

    We train the bot on your property, your house rules, your recommendations. 2 to 4 weeks.

  3. 03

    Start

    The bot is available on four channels: WhatsApp, Telegram, website and as an app.

  4. 04

    Care

    We keep the bot up to date as things change. You don't have to maintain anything.

Pricing

From EUR 299 per month. One-off setup from EUR 990.

Final pricing is set individually after a first call, because every bot is trained on your operation. You get a fully trained AI concierge including setup, integration and ongoing care.

FAQ

Frequently asked

Do I have to maintain anything myself?

No. We train the bot and handle ongoing care.

Which languages can it reply in?

German, English, Spanish and French.

Does it work with my booking software?

Yes. As standard with Smoobu, Lodgify, Mews and Cloudbeds. Other systems on request.

What happens if it can't answer a question?

It forwards the request straight to you.

Get started

Ready for your InselBot?

Let's figure out in a short call how InselBot fits your operation best.

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