SmartBot, chatbot with memory
If Maria comes back next week, it knows who she is and what she asked last time. Three customers ask about the same product, it spots the pattern. On your website, via embed, or as a chat link. We build it with you, no self-service quick fix.
What it does
Trained on your operation, your language, your tone. Not a generic off-the-shelf knowledge base.
Who this is for
Boutique scale. Not a mega-call-centre with ten thousand tickets a day, there are other tools for that.
Restaurant, studio, clinic, boutique, hairdresser, workshop. The bot knows your menu or your services, answers recurring questions (opening hours, address, parking, what costs what), recognises returning customers. You save yourself the ten identical WhatsApp and email replies a day, and focus on what really needs attention.
Online shop, SaaS landing page, consulting site. The bot detects buying intent, qualifies leads, and only forwards the real enquiries to your team. Returning customers get fitting recommendations because the bot remembers preferences and last questions. Visitor turns into buyer without you sitting at the chat at midnight.
How your SmartBot is built
Thirty minutes. We look at your website, typical customer questions, your industry. By the end you know if SmartBot fits, and if so, which tier.
One week. We train the bot on your website, your FAQ, your About, your tone. You can test every response before going live.
WordPress plugin, code snippet or chat link, whichever fits your site. Configure branding and position, test with real enquiries.
Bot goes live. Monthly monitoring, new topics are added, the dashboard shows what's running. If your bot needs to grow, we work the expansion out together.
FAQ
Standard bots forget every visitor the moment the window closes. SmartBot, especially on Business, remembers. If a customer comes back after three weeks, the bot knows who she is. If three customers ask the same thing in a week, it flags the pattern to you. Plus: standard bots run on generic FAQ lists. SmartBot is trained on your site, knows your offering, your tone, your industry.
Depends on scope. What we need to know: your website, the typical customer questions, which integration fits your site (WordPress, embedded snippet, chat link), how deep the memory bridge should go. We discuss all of that in the intro call and give you a realistic estimate with milestones afterwards. We do this with you, you don't have to build anything technical yourself.
Yes. EU hosting, EU data, data processing agreement at setup. Personal data of visitors is automatically masked before it reaches the model. We provide the texts for your privacy policy so you don't have to assemble compliance yourself.
It can happen at the start, and we have safeguards. On uncertainty the bot hands over to you automatically. All conversations are visible in the dashboard, you see what it says and can flag bad answers for correction. With every flagged answer the bot learns, and the hit rate keeps improving.
SmartBot connects to StudioMeyer Memory so the bot recognises returning customers across weeks and surfaces patterns. How deep the memory bridge goes depends on your setup. We configure that together at setup, you don't have to work on the memory architecture yourself.
Next step
Send us a quick overview, your website, your industry, what your customers typically ask. The rest we work through in an intro call, including scope, memory depth and price.
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