MallorcaFlow — AI booking automation
An AI assistant on WhatsApp and your website — checks availability, quotes prices, creates reservations, issues Spanish-compliant invoices and sends the Stripe payment link. All in four languages. Pilot customer: Bootsfahrschule Palma Mallorca.
What your customer experiences
The complete flow from first question to confirmed payment runs in the background. You receive the booking in your calendar at the end.
Who this is for
Anywhere availability needs to be checked against a calendar, an invoice needs to go out and payment should arrive before the customer turns up.
Five to twenty boats, half-day and full-day, with or without skipper. Seasonal pricing changes monthly. MallorcaFlow checks which boat is free for which time window, calculates price including fuel flat-rate and deposit, sends the payment link. Our pilot customer is Bootsfahrschule Palma Mallorca.
Course slots with trainer capacity, certification levels, gear availability. The bot understands prerequisites (does the student already have SBF See, do they need a pure charter certificate) and suggests the right course. Registration with residence field for Spanish exam registration.
Hiking guides, cooking classes, olive harvest experiences, Mallorca wine tastings. Fixed day slots, minimum groups, transport option. The bot manages waitlists when full, reacts to cancellations with automatic rebooking and sends the route the day before.
How we work
Thirty minutes. We look at what services you offer, your pricing logic, what systems you use today. By the end you know if MallorcaFlow fits.
Two to three weeks. We model your inventory, your pricing tiers, your seasonal rules. Plus invoice template with IVA and NIF.
WhatsApp Business API, Stripe, calendar sync, invoicing engine. Testing phase with dummy bookings before the flow goes live. Your team gets a walkthrough.
The flow goes live. Monthly we monitor booking numbers, extend rules where needed (new season, new course, new boat). You can adjust yourself any time.
Pricing
Included: setup of the booking logic for your business, WhatsApp connection, Stripe integration, invoicing engine with IVA, calendar sync and hosting. First pilots on the island get reference pricing. Larger operators with multiple locations or complex pricing tiers get individual quotes.
See pricingFAQ
Stripe for payments, Google Calendar or Apple Calendar for availability, WhatsApp Business API for chat, an invoicing engine that produces Spanish-compliant invoices with IVA. Optional: Brevo or Mailchimp for follow-ups. Optional: connection to your existing booking system if you have one (Smoobu, Booking Kit, Rezdy).
It can. If you have nothing today, MallorcaFlow gets you online faster and cheaper long-term. If you already use Booking Kit or Rezdy and like your process, we run MallorcaFlow as a chat layer on top — the customer books conveniently on WhatsApp, your existing system runs in the background. We help you decide which makes more sense.
The invoicing engine produces invoices with IVA (regular rate 21 percent, reduced rate 10 percent depending on service) and your NIF. The format matches Spanish requirements (numbering, date, service description, tax breakdown). You can pass the invoices straight to your gestor or import into A3 software.
Yes. EU hosting, EU data, data processing agreement at setup. Contact details are only used for the booking and not resold. Stripe is the only third party that sees customer data and has its own GDPR certification.
Typically four to six weeks. In week one we set the pricing logic, weeks two to four we build the flow and train the bot, weeks five and six are tests with dummy bookings and launch. Complex setups with multiple locations or many seasonal tiers can take eight weeks.
Next step
Tell us what you rent, what courses you teach or what tours you run. In the call we'll show you what your booking flow would look like and what we need to build it. Thirty minutes, no sales pitch.
