InselSuite
The complete package for boutique hotels and fincas on Mallorca: trilingual website, AI concierge for 24/7 guest enquiries, direct-booking flow without OTA commission, and visibility on ChatGPT, Perplexity and Google Gemini. No theme — built for your property.
What you get
Each block on its own a selling point. Together they replace three to five tools you pay for individually today — and save you 15-20 percent OTA commission.
Who this is for
Boutique hotels and fincas with 5 to 50 rooms, DACH focus, small teams and the desire for OTA independence.
Family-run, seasonal March to October. Today: 60 percent Booking.com, 40 percent returning guests. InselSuite shifts the balance: the website becomes the primary booking channel, Booking.com remains a source of new guests. The AI concierge handles standard questions, you focus on guests already in house.
Strong brand presence, own restaurant, spa, events. The website must carry the image and sell at the same time. InselSuite delivers both: visually a portfolio piece, functionally a booking engine. AI concierge speaks in your tone, the PDF guest-guide carries your design.
30 to 50 rooms, PMS (Mews or Cloudbeds), multiple restaurants, event location. InselSuite Individual integrates PMS, coordinates availability live, prevents overbookings and builds a guest portal for before and after the stay. Marketing costs drop because AI visibility brings free reach.
How we work
Thirty minutes. We look at your property, your guests, your current website. By the end you know which package makes sense and which doesn't.
Fixed price, fixed delivery date, clear list of blocks. No hourly rates, no surprises. Known before the first workshop.
Two to six weeks depending on package. In Professional we train the AI concierge on your property, build the direct-booking flow and set up the PDF guide generator with your CI.
Domain, DNS, SSL, monitoring. You go online. From month two either our monthly operations plan runs or you have full handover.
Pricing
All packages include AI readiness, AI concierge and direct-booking flow. The trilingual website is billed separately and is not part of the package price. Individual is for larger properties with PMS integration (Mews, Cloudbeds, Smoobu), more than 30 rooms and extended features. Monthly model with operations and maintenance available as alternative to one-off purchase.
See pricing and packagesFAQ
Themes are stencils — you get a site that looks like a hundred others. InselSuite is built for your property, your rooms and your target audience. WordPress themes don't have an AI concierge with your knowledge, no direct-booking flow without plugin chaos, no AI visibility and no PMS integration. And when Booking.com or Mews changes an API you are covered with us, not stuck in the plugin community forum.
The bot is trained once on your current room structure, spa menu, experiences and policies, then updates itself. A guest writes on WhatsApp or clicks the widget on your website, the bot asks about dates, party size, room type and suggests matching options with price and availability. On real interest it captures contact details, sends the best-rate-guarantee link and creates a qualified lead. Four languages (German, English, Spanish, French) around the clock.
Two models. Monthly subscription from €199 (Starter) or €299 (Professional) per month with operation, monitoring and adjustments. Or one-off purchase with full handover — you then only pay hosting (around €30/month), WhatsApp Business API (pay-per-message, typically €10-40/month for hotel volume) and optional hourly support. No lock-in.
Starter (website without AI concierge) goes live in two to three weeks. Professional (with AI concierge and direct booking) needs four to six weeks because we train the bot on your property. Individual with PMS integration depends on scope. We work iteratively — in week one you already have a visible draft.
Yes. Booking.com remains useful as a source of new guests — especially for international travellers who don't know you yet. The goal is not to turn Booking.com off, but to increase the share of direct bookings. Experience from comparable projects: direct bookings rise from 40 to 60 percent within six months. On €200,000 in yearly revenue that's roughly €20,000 more margin per year.
Can Serena (hotel.studiomeyer.io) is our open demo project — fictional boutique hotel, but fully built with every block we deliver for clients. First real hotel projects start Q2 2026. We build the references this year transparently — and document results (direct bookings, AI citations, organic traffic) for future clients.
Next step
Thirty minutes. Send us a link to your current site or a few hotel photos beforehand so we can prepare. In the call you see a live draft of what your InselSuite site could look like.
