There are good web design agencies on Mallorca. Plenty of them build sites that look great, and we are not here to talk anyone down. But two things stand out when we look at how most of them work. The first is price. Good work on the island tends to be expensive, and it tends to stay that way. The second is what sits under the hood. A large share of those sites run on WordPress, which usually means a stack of plugins, and plugins are where the slow costs hide. Each one is a door someone has to keep locked, a security update waiting to be missed, and very often a yearly licence that quietly adds up. A site that looked affordable at launch can cost more every year just to stay safe and online.
Then there is the AI part, where a lot of agencies hang a chatbot subscription off the side and call it transformation. We approach both of those differently, and that is what this post is about.
We are a small studio based in Palma. We work with owner run companies and mid sized businesses, on the island and across the German speaking market. Most of the people we work with are not technical and have no interest in becoming technical. They want a website that works, they want to show up when a customer asks ChatGPT or Claude for a recommendation, and they want the whole thing to run without turning into a second job. What sets us apart is not a louder promise. It is that we wrote the software underneath ourselves. So when a client asks for something unusual, the answer is usually yes instead of "the system does not allow that."
We do a lot, but everything we sell fits into three areas. We build websites. We connect businesses to AI. And we set up AI systems that take real work off your desk. Here is what each one actually contains, in plain language.
Websites You Are Never Locked Out Of
The first reason most clients come to us is a website. We build sites that load fast, look like they belong to a serious business, and can be read by both people and the AI systems that increasingly sit between your customer and your front door. That part is the baseline. The more interesting question is what happens after launch, because that is where most businesses quietly get stuck with their old agency.
A lot of our clients want us to handle everything. They never want to log in again. They send a short email when the opening hours change and it is done by the afternoon. We do exactly that. Full care, no backend for you to learn, we keep the site current and you get on with running your business.
But some businesses change things constantly. A restaurant with a menu that moves with the season. A real estate office adding and removing listings every week. A shop with offers that change every Friday. For them, depending on an agency for every small edit is a trap, and a slow one. So we built our own content system, the StudioMeyer CMS, that lets you change the things that move without calling us and without fighting a bloated backend. Because the system is ours, there is no row of plugins renewing every year and no plugin security hole waiting to be patched, which is a big part of what makes a WordPress site quietly expensive over time. It shows you only what you actually need to edit and nothing else, which is the opposite of how most website admin panels feel.
On top of that we have two more ways in, depending on how you like to work. There is a Telegram bot: you send a message from your phone, something like "change the Tuesday special to grilled sea bass," and the site updates itself. No login, no laptop, no waiting for office hours. And on request we build you a small connector so you can edit your own website straight out of ChatGPT or Claude, just by asking in normal words. The point of all three options is the same, and it is the most important thing we can tell a website client: you are never locked out of your own site and never held hostage by the people who built it. If you want us to handle everything, we do. If you want to control the parts that change daily, you can, through whichever tool feels natural. That choice is the actual product, and you can see how we package it on our web design page.
An AI Connector Between Your Business and ChatGPT
This is the part that surprises people the most. When your customer opens ChatGPT or Claude today and asks about your business, the answer they get is whatever the AI guessed from the open internet. Usually generic, sometimes outdated, occasionally about a competitor. The AI connector changes that. It plugs your actual business into those AI tools, so the answer comes from your knowledge, your data and your way of doing things, not from the model's general training.
In everyday terms, a guest can ask an AI assistant whether you have a table free on Saturday and get a real answer. A customer can ask what your price would be for their specific situation and get your number, not an invented one. Someone can start a booking, a request or an order by simply describing what they want, and the right thing happens on your side. We will not pretend there is a fixed list of features here, because there is not. Every business wants something slightly different, and being able to say yes to that is the whole point. Your knowledge, your data, your actions, your access, shaped around your company rather than squeezed into a template.
There is almost no technical ceiling to this. We can connect the systems you already run, a custom backend, the software your team lives in all day, and make the whole thing usable through a normal AI chat. The honest limit is not the technology. The limit is what you are comfortable making available, and that is a conversation we take seriously. Data protection is not a checkbox for us. With every client we work out exactly what the AI is allowed to see, where the data is stored, and what stays private, before anything goes live. For businesses serving German speaking customers that part is not optional, and we treat it as the real design work rather than an afterthought. So the honest way to picture the connector is this: whatever you can describe, we can almost certainly connect, and the serious part of the job is deciding together where the line sits. We explain the idea in more depth on our AI connector page.
AI Systems Set Up Around the Way You Already Work
The third area is setting up AI systems that do actual work. The simplest version is what we call a KI-Mitarbeiter, an AI staffer. It answers incoming questions, pre qualifies enquiries before they reach a person, summarises long email threads, and hands the important things over at the right moment. It does not get tired and it does not drop the ball at eleven at night.
The part worth understanding is what happens when you already have software you like. Most agencies, when they sell you AI, want to replace your tools with theirs. We do the opposite. If you are happy with your booking system, your CRM, your shop or your phone setup, you keep it. We connect a small server to it so the AI can reach in and work with what is already there. Your existing app gets an AI layer on top instead of a painful migration that takes months and annoys your whole team.
A few concrete shapes this takes, without naming anyone. A CRM you usually open in a browser becomes something you can also drive from a chat: "show me everyone I have not followed up with this week," and it answers. A phone setup gains pre qualification and a written summary of every call, without changing the phone system itself. A piece of software your team has used for years suddenly understands plain language requests, because we taught the AI how to speak to it. You did not switch anything. You simply got an extension. For a business that has finally settled into tools that work, that distinction is everything.
What the Three Have in Common
Look back at the three areas and the same idea runs through all of them. A website you can actually control. An AI connection shaped around your own data instead of the open internet. AI systems that wrap around the tools you already use instead of replacing them. None of that is possible if an agency is only reselling what some software vendor decided to ship. It is possible because we build the pieces ourselves and fit them to the business in front of us. That is also why, across all three, the answer to "can you also make it do this" is usually yes rather than a polite no.
That is what we mean when we say we are the other kind of agency on Mallorca. Not louder, not cheaper, not heavier on buzzwords. Just a studio that wrote its own tools, sits on the same island you do, and starts every project with a real conversation instead of a fixed package. If any of the three areas sounds like something your business needs, the first call is free, and it is a person who picks up, not a funnel. You can find us at studiomeyer.io.
